General conditions of sale

Article 1 Fields of application and modification of the general conditions of sale

These general conditions exclusively govern all sales concluded through the website chic-dashiki.com.

Chic Dashiki reserves the right to adapt or modify these general conditions of sale at any time. These latter are only applicable to the products present on this site as well as to individuals ordering there, to the exclusion of all other conditions. In the event of modification, the General Conditions of Sale in force on the day of the order will be applied to each order. Any reproduction, in whole or in part, is systematically subject to the authorization of the owners. However, hypertext type links to the site are authorized without specific requests.

Article 1.1 Acceptance of conditions

The customer acknowledges having read, at the time of placing the order, the special conditions of sale set out on this screen and expressly declares to accept them without reservation. These general conditions express the entirety of the obligations of the parties. No general or specific conditions appearing in the documents sent or delivered by the customer may be incorporated into these terms, as long as these documents are incompatible with these general conditions.

Article 2. Purpose

The purpose of these general conditions is to define the rights and obligations of the parties in the context of the online sale of goods and services offered by Chic Dashiki to the customer.

Article 3. Entry into force

On the date of signing the order form, these general conditions come into force. These general conditions are concluded for the duration necessary for the supply of the goods and services purchased. The customer's "double-click" on the order form constitutes an electronic signature which, between the parties, has the same value as a handwritten signature, according to the law of March 13, 2000.

Article 4. Products

Chic Dashiki presents on its website the products for sale with the necessary characteristics which allow them to comply with Article L 111-1 of the Consumer Code, which provides the possibility for the potential customer to know before taking the order definitively the essential characteristics of the products he wishes to purchase. The majority of products offered to its customers are only valid while stocks last. Photographs illustrating the products do not fall within the contractual scope. If errors are introduced, under no circumstances can Chic Dashiki be held responsible.

Article 5. Orders

5-1: Order validation

Automatic recording systems are considered proof of the nature, content and date of the order. Chic Dashiki confirms acceptance of the order to the customer at the e-mail address provided by the customer.

5-2: Order confirmation

Chic Dashiki confirms by email acceptance of the order to the customer at the email address that the customer will have communicated within 24 hours and at the latest at the time of delivery or failing that, at the address indicated by the customer in the order form.

5-3: Proof of the transaction

Computerized records, kept in Chic Dashiki's computer systems under reasonable security conditions, will be considered as proof of communications, orders and payments made between the parties. The archiving of purchase orders and invoices is carried out on a reliable and durable medium that can be produced as proof.

Article 6. Prices

Prices are indicated in euros or $, £ on the Chic Dashiki website, and are only valid on the date the order form is sent by the customer. They do not take into account delivery costs, invoiced additionally, and indicated before validation of the order. The prices displayed are excluding VAT (excluding taxes), “VAT not applicable, art. 293 B of the CGI. Shipping costs are reflected in the final price of the products in the online store. Payment of the entire price must be made when ordering. At no time can the amounts paid be considered as deposits or deposits.

Article 7. Payment methods

The customer pays for their order by credit card or Paypal. The customer guarantees Chic Dashiki that he has the authorizations possibly necessary to use the payment method chosen by him, when validating the order form. Chic Dashiki reserves the right to suspend or cancel any order or delivery, whatever their nature and level of execution, in the event of refusal of authorization for payment by credit card from officially accredited organizations or in the event of non-payment of any sum due by the buyer, or in the event of a payment incident. Chic Dashiki reserves the right to refuse to make a delivery or to honor an order from a customer who has not fully or partially paid a previous order or with whom a payment dispute is being administered. . For payments by bank card, your credit card details are encrypted using the SSL (Secure Socket Layer) protocol and never pass unencrypted over the network. Chic Dashiki has no access to these details under any circumstances. /p>

Article 8. Availability of products

The order will be prepared at the latest within 72 hours from the day following that on which the customer paid for their order. In the event of unavailability of the ordered product, in particular due to our suppliers, the customer will be informed by email as soon as possible and will have the possibility of canceling their order. The customer will then have the choice of requesting either a refund of the sums paid within 30 days of payment at the latest, or an exchange of the product. But in all cases, Chic Dashiki strives to ship all orders in France within 3 to 7 days and a maximum of 7 to more than 15 days for orders abroad, excluding public or non-working holidays.

Article 9. Delivery terms

Chic Dashiki does everything possible to ensure that your delivery takes place in the best conditions and as quickly as possible. The products ordered are delivered to the address you indicated on the order form in mainland France, Dom Tom, and abroad.

Invoices are sent to the email address indicated during your registration. The delivery time can vary from 3 to 5 days for France and from 7 to more than 15 days for international destinations from the date of validation of your order.

You are required to check the condition of the packaging of the goods and their contents upon receipt of the delivery. and to report the damage due to the carrier on the delivery note, as well as to Chic Dashiki by email chicdashiki@gmail.com, within one week.

Shipping and deliveries are made in different ways:

_by a relay point. That is to say, you can pick up your package at a relay point near your home or work. We will send you an email with the address and location of the relay point.

_by Colissimo with simple tracking, or with tracking and signature in France.

_by Chronopost with tracking or tracking and against signature.

_by Fedex, Chrono express or Colissimo international with tracking for the European community, DOM TOM and the United States or Canada. Please note: When you order from an overseas department, your invoice automatically changes to excluding tax (excluding tax). Once it arrives at its destination, your package may be checked by customs and you will be asked to pay VAT on the amount of your order. Ditto, for those residing in the United States.

_Other UPS, DHL, Fedex for abroad depending on the case.

9.1 Delay in delivery: it is possible, as in any shipment, that there may be a delay in delivery or that the product may be lost. In the event of a delay in delivery compared to the date we indicated to you in the shipping email, we ask you to notify us of this delay by sending us an email. We will then contact the Post Office or other organizations to start an investigation. An investigation can last up to 21 days from the date it begins. If during this period, the product is found, it will be redirected immediately to the delivery address indicated when ordering. If, on the other hand, the product is not found at the end of the 21-day investigation period, the Post Office or other organizations consider the package as lost.

Only at this point can we send you a replacement product, at our expense. If the product(s) ordered were no longer available at that time, we would reimburse you for the amount of the products affected by the carrier's loss. If the product(s) were still available, but had changed sales price on the site, we would apply the new sales prices, or by reimbursing you the difference in this price difference. We decline all responsibility for the extension of delivery times caused by the carrier, particularly in the event of loss of products or strikes. Chic Dashiki reserves the right to have packages sent by any other means and any other company than the Post Office, particularly in the event of a Post Office strike. Exceeding the shipping time cannot give rise to any cancellation of the order, to any reduction in the price paid by the buyer, and to any payment for damages, as long as the customer receives delivery within 30 working days, following confirmation of your order.

Article 10: Delivery problems caused by the carrier

Any anomaly concerning delivery (damage, missing product compared to the delivery note, damaged package, broken products) must be indicated on the delivery note in the form of “handwritten reservations”, accompanied by the customer's signature. The customer must at the same time confirm this anomaly by sending to the carrier within two working days following the delivery date a registered letter with acknowledgment of receipt setting out the said complaints. The customer must write to us by going to the “Contact” section or directly by email chicdashiki@gmail.com.

Article 11: Delivery errors – Defective products

11-1: The customer must make to Chic Dashiki the same day of delivery or at the latest the first working day following delivery, any claim of delivery error or non-conformity of the products in kind or in quality in relation to the indications appearing on the order form. Any complaint made after this deadline will be rejected.

11-2: The formulation of this complaint with C ultureafro can be made by connecting to our site in the Contact section, specifying the order reference or directly by email chicdashiki@gmail.com .

11-3: Any complaint not made in accordance with the rules defined above and within the allotted time limits cannot be taken into account and will release the Chic Dashiki manager from any liability towards the customer.

11-4: Upon receipt of the complaint, Chic Dashiki will first offer an exchange. If the customer accepts, he will assign an exchange number for the product(s) concerned and communicate it by e-mail, fax or telephone to the customer. The exchange of a product can only take place after the customer has been given an exchange number according to the procedure presented above.

11-5: In the event of a complaint or withdrawal, any product to be exchanged or refunded must be returned in good condition in its original packaging within 14 days as a whole and in its original packaging. But, before shipping the package, the customer must notify us of the reason in the “Contact” section or directly by email chicdashiki@gmail.com. We will send you by email the address for reshipping the package.

Please note: Any damaged or opened products will not be taken back. To be accepted, any return must be reported in advance to Chic Dashiki Customer Service. Return costs are the responsibility of the customer.

11-6: In the event of non-delivery due to an incorrect address entered by the customer when taking the order, the costs of returning the goods will be the responsibility of the customer.

Article 12: Product guarantee

In accordance with Article 4 of Decree No. 78-464 of March 24, 1978, the provisions hereof cannot deprive the customer of the legal guarantee which obliges the professional seller to guarantee him against all the consequences of hidden defects of the thing sold.

Article 12-1: Management of Returns or exchange of goods.

Chic Dashiki may accept on a commercial basis and at its sole discretion, the return of item(s) not suitable for the customer and proceed either with an exchange or a refund or a credit, with the exception of costs actual postage/packaging, after deduction of your possible contribution to these costs. Any return must be accepted in advance by our Customer Service by writing us your reason in the “Contact” section or directly by email chicdashiki@gmail.com. We will send you the address by email of the nearest store or relay point to return the package to us. Reshipment is carried out at the expense and risk of the buyer. You have 14 days to return the package to us for customers in France and Europe. And more than 30 days, for international customers (outside Europe). Only products returned as a whole, in their original packaging, complete and intact, and in perfect condition for resale can be returned. Any product which has been damaged, or whose original packaging has been damaged, will not be refunded or exchanged. In the event of a refund, Chic Dashiki will make every effort to reimburse the customer within a maximum of 30 days. The customer will then be reimbursed by credit to their bank account (secure transaction), Paypal or postal order in their name.

Article 12-2: Right of withdrawal.

The site www.chicdashiki.com is an online sales site intended for individuals. The right of withdrawal according to the provisions of the Chatel law. The customer has a withdrawal period of 14 days.

Article 13: Reservation of title clause

The products remain the property of Chic Dashiki until the order has been fully collected. However, from delivery, the risks of the goods delivered are transferred to the customer.

Article 14: Force majeure

Neither party will have failed in its contractual obligations, to the extent that their execution is delayed, hindered or prevented by a fortuitous event or force majeure. Will be considered as fortuitous event or force majeure any irresistible facts or circumstances, external to the parties, unforeseeable, inevitable, independent of the will of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts. The party affected by such circumstances will notify the other within ten business days of becoming aware of them. The two parties will then come together, within one month, unless this is impossible due to force majeure, to examine the impact of the event and agree on the conditions under which execution of the contract will be continued. If the force majeure lasts for more than three months, these general conditions may be terminated by the injured party. Expressly, the following are considered as cases of force majeure or fortuitous events, in addition to those usually retained by the jurisprudence of French courts and tribunals: the blocking of means of transport or supplies, earthquakes, fires, storms, floods, lightning, shutdown of telecommunications networks or difficulties specific to telecommunications networks external to customers.

Article 15: Partial non-validation

If one or more stipulations of these general conditions are held to be invalid or declared such in application of a law, a regulation or following a final decision of a competent court, the other stipulations will retain all their strength and reach.

Article 16: Non-waiver

The fact that one of the parties does not take advantage of a breach by the other party of any of the obligations referred to in these general conditions cannot be interpreted for the future as a waiver of the obligation in question.

Article 17: Applicable law

These general conditions are subject to French law. This is the case for the substantive rules as well as for the formal rules. In the event of a dispute or complaint, the customer will contact our customer service by email chicdashiki@gmail.com or on the contact link to obtain an amicable solution. Secondly and in the event of an appeal, the customer may file a complaint with the Commercial Court of Marseille (13). Any problems on our site must be explained to our customer service by email chicdashiki@gmail.com to find an amicable solution.

Article 18: Information Technology and Freedoms

The information requested from the customer is necessary to process their order and may be communicated to Chic Dashiki contractual partners involved solely in the execution of this order. The customer can write to Chic Dashiki whose contact details are in the legal notices or T&Cs appearing on the website, to oppose such communication, or to exercise their rights of access, rectification with regard to the information concerning him and appearing in the files of Chic Dashiki under the conditions provided for by the law of January 6, 1978.